Q: Can I cancel my order?
| A: | You can cancel your order without any charges before we've started building your engine.
Note: Since we confirm the order information before processing it, you'll have many opportunities to cancel the order without
any charges.
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Q: Can I custom build my engine?
| A: | We can custom build your engine upon your request (additional charge may apply).
When ordering an engine either by phone or online, ask the sales rep about additional options available on the specific engine.
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Q: How should I order an engine?
| A: | You can order an engine online by searching our web site and then continue to the checkout process. Rest assured, one of our
sales reps will contact you to verify your order information and payment method.
We will not process your order before
talking with you personally. You can also call us on our toll free number at 1-866-262-5531 to order your engine/cylinder
head or with any question you might have.
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Q: SUMMARY OF OUR ENGINE LIMITED WARRANTY:
| A: | Passenger car and light truck long blocks are covered for 7 years or 70,000 miles. If failure of a long block should occur
during the first twenty-four months and it is determined the failure is due to a defect in workmanship or parts installed
by S &S, we (S &S Engine) will replace or repair the defective unit to the original buyer. During the balance of the warranty,
Supplier will replace the long block at one-half of the current retail price.
The Standard limit labor reimbursement covers labor at $35.00 per hour up to a maximum of $400.00. A Premium warranty is offered
for $110.00, which pays labor at $55.00 per hour up to a maximum of $700.00.
An Extra Premium warranty is offered for
$150.00, which pays labor at $65.00 per hour up to a maximum of $850.00.
All Premium and Extra Premium warranties must be purchased at the time of sale.
WARRANTY DISCLAIMERS
- Loss of time
- Loss of income or revenue
- Loss of transportation or vehicle rental
- Equipment rental
- Any towing charges
- Crankshaft thrust damage
- Diagnostic time, fluids, filters or shop supplies
- Oil starvation for any reason
- Piston scuffing
- Overheating, melting of heat tab
- Detonation, pre-ignition (melting of pistons)
- Head gasket with burnt fire ring
- Abnormal wear from contaminated oil (fuel or dirt)
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Q: What are the engine specifications?
| A: | Engines remanufactured by our remanufacturing line meet or exceed O.E.M. specifications.
- New Manley valves
- New Elgin valve springs and keepers
- New Badger pistons
- New Hastings molly rings
- New Dynagear timing gears and Durabond cam bearings
- New Dynagear timing gears and chain
- New Elgin lifters, push rods, rockers, balls and nuts
- New Dynagear oil pump
- New FelPro gaskets
- Cylinder heads are pressure checked
- Diamond honed valve guides
- Three angle cut valve seats
- All head surfaces are broached
- Blocks are bored with deck plates, cylinder walls are diamond honed
- Crankshafts are ground and polished for .002 clearance
- Camshafts are ground to O.E.M. specifications, hardened and polished
- Connecting rods are sized to .002 clearance
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Q: What is Block Casting?
| A: | The Block Casting Number is the number that appears on the engine block.
Note: We will verify this information (if needed) before processing your order.
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Q: What is Crank Casting?
| A: | The Crank Casting Number is the number that appears on the crankshaft.
Note: We will verify this information (if needed) before processing your order.
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Q: What is Head Casting?
| A: | The Head Casting Number is the number that appears on the engine head.
Note: We verify this information (if needed) before processing your order.
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Q: What is the description of engine long blocks?
| A: | All long blocks come with cylinder head(s) attached and valve train installed. Valve covers, timing cover, intake manifold
and oil pan are not included.
All long blocks have NEW valves, valve springs, valve keepers, push rods, rocker arms, fulcrums, lifters, camshaft, timing
chain (belt), timing gears, valve guides (diamond honed), three angle seats, cam, rod and main bearings, pistons, piston rings,
rod bushings (if applicable), gaskets and oil pump.
All cylinder blocks, cylinder heads, crankshafts and connecting rods are cleaned and shot peened and magnafluxed for cracks.
All bolt holes are tapped.
Cylinder blocks are bored to each piston and diamond honed to 18RMS finish. All oil galleys are hand brushed with white cleaning
brushes and cylinders are hand cleaned with cleaning solution and white towels.
Cylinder heads have each valve guide diamond honed, seats are three angle. After assembly, heads are vacuum checked for valve
seating.
Crankshafts are ground and polished to 12RMS. Each oil galley is hand brushed with a white cleaning brush.
All connecting rods are honed.
ALL OUR REMANUFACTURED LONG BLOCKS MEET OR EXCEED ORIGINAL EQUIPMENT SPECIFICATIONS
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Q: Can you provide me with specific casting numbers?
| A: | Unfortunately we can not guarantee any casting numbers. If you would like specific numbers, you will need to send us your
cores to rebuild for you.
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Q: Do you carry all of the engines in stock?
| A: | For the most part we do. Unfortunately there are some times when we sell them faster than we can build them or they are a
rare engine that we have no cores for. If we have the cores available but do not have one built, the standard build time
is 5 business days. On the other hand, if we have no cores available, we would ask that you send us your cores and we would
do a custom build for you.
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Q: Do you have any outlets that are closer to me?
| A: | Our only store is located in Spokane, Washington. This makes it easier for us to monitor our inventory and provide the best
customer service possible.
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Q: Do you have horse power and or torque ratings?
| A: | Unfortunately we have no torque or horse power ratings. All are stock to the year of the engine.
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Q: Do you sell Complete or Turn Key engines?
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Q: Do you sell short blocks?
| A: | Yes we do. We can sell short blocks (block without heads) or we can sell you just heads.
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Q: Do you sell to private parties or only dealerships/mechanics?
| A: | We sell to anyone who would like a quality remanufactured engine or cylinder heads.
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Q: Do you sell transmissions?
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Q: Do you ship internationally?
| A: | No, we do not ship internationally. You will be responsible for getting it shipped; we are limited to shipping within the
Continental United States only. There is a freight forwarding company we have used a few times called Pacific Rim Forwarders
in the Seattle, Washington area - phone number if interested 206-622-7851.
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Q: How are the engines packaged for shipping?
| A: | For the most part our engines are shrink wrapped in plastic, strapped to a palette, and placed in a cardboard box. There
are occasions when, for example if we were shipping overseas, we would use a fitted crate. This must be requested at the
time the order is placed and there is an additional charge for this option.
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Q: How long have you been in business?
| A: | S & S Engine Remanufacturing has been in business for over 30 years.
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Q: If I place my order over the internet, how will I know that you have received it?
| A: | One of our highly trained sales representatives will contact you by phone. We do this to ensure your security and to verify
the order.
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Q: Is shipping included?
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Q: What are the dimensions of the engine (long block) once ready for shipment?
| A: | The dimensions are 34" x 25" x 30". The over all cubic feet is 15.
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Q: What does long block entail?
| A: | All of our long blocks come with the block, heads, all internals, oil pump, timing set, and gaskets. You will need to obtain
all of the external parts.
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Q: What forms of payment do you accept?
| A: | We accept Visa, Master Card, American Express, and Discover as well as Cashier's check or Money Order (excluding Western Union).
If you are an international customer and a wire transfer is easier for you, we can accommodate this as well. More information
is available upon request.
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Q: What is HiPerfomer?
| A: | HiPerfomer is the trade name for our high quality remanufactured engines
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Q: What is a core charge and how does it work?
| A: | A core charge is basically what it would cost us to replace the block or "core" that we send out to you. You can send us
your cores, or we can use ours and charge you for the core. If we send you our cores, upon receiving your engine, you can
send us your old core (assuming that shipping is less than the core - otherwise you might want to try to sell it locally)
and we will refund the core charge minus freight charges (if the core is deemed rebuildable.)
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Q: What is the standard shipping price? (excluding Hawaii, Alaska, Puerto Rico, The US Virgin Islands, and Canada)
| A: | We can ship to a business with a forklift for $175.00 or a residence for $255.00. (to save yourself some money, you can pick
it up at the closest freight dock for 175.00 we can get you the address of the dock upon request.)
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Q: What is the standard shipping time?
| A: | This varies by region, however here are some approximates. We can get to the East Coast within 7-10 business days, the west
coast is usually 3-5 business days, and central US is usually 5-7 business days. We can get to most of Washington, Oregon
and Idaho within 1-2 business days.
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Q: What is the warranty on a long block?
| A: | 7 Year/100,000 Mile (excluding marine, diesel, and anything over 1 ton)
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Q: What is the warranty on a short block?
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Q: What is the warranty on heads?
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Q: What is the warranty on long block marines, diesels, and engines over 1 ton?
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Q: What's Your Company Name?
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Q: When I place my order, how will I get the warranty information? Also, what do I need to fill out/send back?
| A: | The warranty information will be in the box with the engine in a manila 6x9 envelope. There will be a cover sheet outlining
the warranty information as well as two (2) copies of the actual warranty - a white copy and a yellow copy. Please fill these
out while they are still attached together as it is a carbon copy. The yellow copy is for your records and the white copy
needs to come back to us with a copy of your emissions test. **If your state does not have emissions testing, or it is not
required, most mechanics will have the equipment available to get all of the readings necessary to validate the warranty.
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Q: Where are you located?
| A: | S & S Engine Remanufacturing, Inc.
1023 N. Monroe St.
Spokane,
WA 99201
Phone: (509) 325-4558
Toll Free: (866) 267-5522
Fax: (509) 326-8245
Website: www.HiPerformer.com
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Q: Wow! Won't the shipping charges be outrageous?
| A: | Actually, since we ship all over the country including Hawaii, Alaska, Puerto Rico, The US Virgin Islands, and Canada, we
have negotiated excellent pricing with the freight companies.
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Our Marine And Automotive Engines Built To Last! 100,000 Mile / 7- Year Warranty Engine!
Disclaimer: All information in this site is provided to our best ability.
We do not assume any responsibility for errors and/or incorrect
applications, engine part diagrams, engine pictures, engine illustrations
and new or used engine prices on our website.